SILOM THAI & SUSHI BAR
Atlanta, Georgia
PRIVACY POLICY

Effective Date: March 2026 | Last Updated: March 2026

1. Introduction

Welcome to Silom Thai & Sushi Bar. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our restaurant, use our website, place orders through third-party delivery platforms (such as DoorDash), make reservations, or otherwise interact with us.

By using our services, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our services.

2. Information We Collect

We may collect the following types of personal information:

2.1 Information You Provide Directly

Name, phone number, and email address (e.g., when making a reservation or inquiring about private dining)
Dietary restrictions, allergies, or special requests
Messages and feedback submitted through reviews, surveys, or direct contact
Payment information processed securely through our point-of-sale system

2.2 Information Collected Automatically

When you visit our website, we may collect IP address, browser type, device information, and browsing behavior through cookies or similar tracking technologies
Order history and preferences when ordering through our systems

2.3 Information from Third Parties

Information provided through delivery platforms such as DoorDash, including your name, delivery address, and order details
Reviews or feedback submitted through Google, Yelp, or other public platforms

3. How We Use Your Information

We use the information we collect for the following purposes:

To process and fulfill your orders and reservations
To communicate with you about your reservation, order status, or special events
To accommodate dietary restrictions and food allergy requests
To respond to your inquiries, feedback, or complaints
To send promotional offers, newsletters, or updates about our restaurant (with your consent)
To improve our menu, services, and overall customer experience
To comply with legal obligations, food safety regulations, and health requirements
To manage private dining events and catering bookings

4. Food Allergy & Dietary Information

We take food allergies and dietary restrictions very seriously. Any allergy or dietary information you share with us is used solely to ensure your safety and well-being during your dining experience. This information may be shared with our kitchen staff to prevent cross-contamination and accommodate your needs.

Important: While we make every effort to accommodate allergy requests, we cannot guarantee a completely allergen-free environment. Please always inform your server of any allergies when you dine with us.

5. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

5.1 Service Providers

We may share information with trusted third-party service providers who assist us in operating our business, such as:

Point-of-sale (POS) and payment processing systems
Reservation management platforms
Delivery platforms (e.g., DoorDash)
Email or marketing service providers

5.2 Legal Requirements

We may disclose your information if required to do so by law, such as in response to a subpoena, court order, or government request, or to protect the rights, property, or safety of our restaurant, employees, or customers.

5.3 Business Transfers

In the event of a merger, acquisition, or sale of our business assets, your information may be transferred as part of that transaction. We will notify you of any such change.

6. Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control the use of cookies through your browser settings. Please note that disabling cookies may affect certain features of our website.

7. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

If you believe your personal information has been compromised, please contact us immediately using the information provided at the end of this policy.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When personal data is no longer needed, we take reasonable steps to delete or anonymize it.

9. Your Privacy Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

Right to Access: Request a copy of the personal information we hold about you
Right to Correction: Request that we correct inaccurate or incomplete information
Right to Deletion: Request that we delete your personal information, subject to certain exceptions
Right to Opt-Out: Opt out of receiving marketing communications at any time
Right to Data Portability: Request that we transfer your data to another service provider where technically feasible

To exercise any of these rights, please contact us using the information below. We will respond to your request within a reasonable timeframe.

10. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us, and we will take steps to delete it promptly.

11. Third-Party Links & Platforms

Our website and social media profiles may contain links to third-party websites or platforms (such as DoorDash, Google, Yelp, or Instagram). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

12. Social Media

We maintain a presence on social media platforms, including Instagram (@silomthaisushi opens Instagram page). Any information you share with us through social media is subject to the privacy policies of those platforms. We may use publicly available information (such as reviews or comments) to improve our services and respond to customer feedback.

13. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. We will notify you of any significant changes by updating the effective date at the top of this policy. We encourage you to review this policy periodically to stay informed about how we protect your information.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
call us at 404-549-3948